Reference

How 92ro Handles Your Personal Information

This Privacy Policy explains exactly what data 92ro collects when you open an account, deposit via JazzCash, Easypaisa or Raast, and use the platform — and how we keep that data secure.

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92ro How 92ro Handles Your Personal Information
HOW WE PROTECT DATA

Security, Cookies, Retention and Account Access

We apply encryption across account login, payment flows and stored personal records. Your JazzCash, Easypaisa and Raast transaction data is never stored on-device in plain text. Each login triggers an OTP verification step so only you can access your account wallet. Here is how we approach the four key areas of data handling on this platform.

Encryption and Login Security

Account credentials and payment details are encrypted in transit and at rest. OTP verification on login means access to your account wallet requires your registered mobile number each time.

Cookies and Session Data

We use cookies to keep your lobby session active and remember your last-used deposit method. You can manage cookie preferences through your browser or the consent banner when you first visit.

Data Retention Policy

We hold your account data while your account remains open and for the legally required period after closure. Payment records — including Raast and Easypaisa transactions — follow the same retention schedule.

Your Right to Access and Correct

You can request a copy of the data we hold, ask us to correct inaccurate records, or ask for deletion where permitted by local law. Contact support with your account details to begin.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access the data we hold on your account, request a correction or ask us to remove your information, our support team handles all privacy-related requests. Responses are sent to the contact address linked to your account. We aim to acknowledge your request promptly and resolve it within the timeframe required by the rules of the region where your account is registered.

Team online

Live Chat

Start a live chat session from any page on the platform. Our team handles privacy queries directly, including account-data and payment-record requests.

Email Support

Send your data access or deletion request to our support email. Include your registered account details so we can verify your identity before acting.

Account Settings

Some data preferences — like cookie consent and communication settings — can be updated directly from the settings section inside your account dashboard.

Common Questions About This Privacy Policy

These are the questions we hear most from account holders in Pakistan about how their data is handled, who can see it and what they can do about it.

We collect your name, mobile number, email address and the device details used at registration. If you deposit via JazzCash, Easypaisa or Raast, those transaction details are also recorded against your account.

Payment data is shared only with the processor handling your transaction — JazzCash, Easypaisa or Raast — and only the details needed to complete the transfer. We do not pass this data to advertisers or other third parties.

Contact our support team by live chat or email with your registered account details. We will verify your identity and then provide a copy of your data within the timeframe required in your region.

Yes. Submit a deletion request through support. We will remove your personal data where local law allows, though some records — like Raast and Easypaisa transaction logs — must be kept for the legally required retention period.

We use cookies to maintain your session and remember your deposit preferences. You can adjust cookie settings through your browser. Disabling all cookies may affect how the lobby and account wallet load.

Account data is retained for the period required by applicable law after closure. The exact duration depends on the rules of the jurisdiction where your account was registered and where our platform operates.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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