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What You Agree To When You Use 92ro

These terms set out the rules that apply to your account, your use of the platform, and how we handle disputes — availability depends on local law and is limited to eligible regions where access is permitted.

Account Eligibility RulesJurisdiction-Dependent AccessUser Rights and ObligationsDispute Resolution ProcessPolicy Update Notices
92ro What You Agree To When You Use 92ro
DATA AND SECURITY

How We Handle Your Data and Account Security

We collect only the information needed to run your account, verify your identity, and process payments through JazzCash, Easypaisa, and Raast. We do not sell your data to third parties. Your account password is hashed, and any session that looks unusual triggers an additional OTP check sent to your registered mobile number — the same number tied to your wallet.

Data Retention

We keep account and transaction records for as long as required by the obligations of the regions where we operate. You may request a summary of the data we hold on your account at any time via the support email.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the footer link on any page — turning off analytics cookies does not affect account function.

Account Security Steps

Every login from a new device triggers an OTP to your registered mobile number. If you receive an OTP you did not request, contact support immediately and we will freeze account access while we investigate.

Payment Verification

Deposits and withdrawals via JazzCash, Easypaisa, or Raast must match the name on your registered account. A mismatch pauses the transaction until our verification team confirms ownership — this protects you as much as it protects us.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Account Matters

If you have a question about these terms, a dispute about your account, or a request to access or delete your personal data, reach out through the channels below. We handle legal and account queries separately from general support so your issue lands with the right team. Keep your account email and any relevant transaction reference handy when you write to us.

Legal Queries Email Send written legal requests, data access queries, or account-dispute notices to our support email. Include your registered account email and a brief description of your request.
Live Chat Support For urgent account matters covered by these terms — such as a payment mismatch or a verification hold — open live chat from the account dashboard and select the account or payment query option.
Account Help Centre For policy updates, cookie settings, and data-retention questions, the help centre hosts the current version of all policies. Check here first before raising a formal dispute to confirm the current terms.

Common Questions About These Terms

Below are the questions we hear most often about account eligibility, data rights, and how these terms apply to your use of 92ro. If your question is not here, the help centre has the full policy text and our support team can clarify anything further.

These terms apply to anyone who opens or uses a 92ro account. Access is only valid where local law permits online gaming — if you are in a restricted region, these terms do not grant you a right to use the platform.

Yes. Send a written request to our support email from your registered account email address. We will confirm receipt and provide the relevant data within the timeframe set by the obligations of your eligible region.

A mismatch between your registered name and your payment wallet name will pause the transaction. Our verification team will contact you to confirm ownership before the deposit or withdrawal is processed.

Start by contacting support via live chat or email with your account reference and a clear description of the dispute. If the issue is not resolved at that level, escalation steps are detailed in the full policy text in the help centre.

We post a notice on the platform when we update our terms. Continued use of your account after the notice date means you accept the revised terms. We recommend checking the policy page if you receive an update notice.

We do not sell your data. We share it only with payment processors like JazzCash, Easypaisa, and Raast to complete transactions, and with identity verification services where required by the obligations of supported regions.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.